The National Service Authority (NSA) has given directives to assist potential national service personnel encountering challenges in the registration process for the 2025/2026 service year.
On October 7, the Secretariat announced the opening of the NSA portal for prospective personnel to register anew, citing irregularities in The Central Service Management Platform (CSMP) as the rationale for this new registration process.
The NSA has indicated that it has identified several issues concerning the current online registration process for the 2025/2026 batch, particularly the challenges personnel face in registering on the portal as a result of data mismatch.
In a statement dated October 9 and signed by the Director-General, Ruth Dela Seddoh, the Authority revealed that its findings shows that incorrect Date of Birth and Name(s) have been a major challenge for many personnel to successfully register.
The Authority has therefore instructed prospective personnel to comply with the following guidelines to successfully register for this year’s National Service Program.
“That where the details of a prospective national service personnel, as submitted by his/her tertiary institution, does not match with his/her Ghana Card, the personnel in question MUST swear an affidavit, gazette it and submit same to the school. The school will then forward the details to the Authority to amend its records, thereby allowing the personnel to register.”
“In the event where the details of a prospective national service personnel as submitted by his/her tertiary institution was wrongly captured by the said tertiary institution, the prospective national service personnel must notify the institution of the error. The tertiary institution shall rectify the error and communicate same to the Authority.”
“Tertiary institutions should submit corrected details viaclasslist@nss.gov.gh and copy in tweneboah.kodua@nss.gov.gh.
